We are members of St. Gertrude's Parish and we experienced a sewer back up in our basement. I saw BEST Plumbing listed in the bulletin and I decided to give you a try. The appointment was made between 2:00pm and 4:00pm. I received a call from our plumber at approximately 1:30pm that he was in route to our house. BEST Plumbing cleared roots out of our sewer line and operated a camera in the sewer line. They discovered a riser installed improperly, which was broken at the lateral connection. BEST Plumbing made proper repairs, placed sand and backfilled the area. Our plumber was extremely courteous, helpful, and very professional throughout the entire process. We will be BEST Plumbing's biggest fans and appreciate the service. St. Gertrude's Parish
I think it is rather rude and a bit dishonest for people to not divulge their total fees upfront, an of course we should know to ask. But the normal person wouldn't know the questions to ask until they are burnt once like this, and then there still could be costs for walking up stairs or charge another service call if they need to go somewhere to use the bathroom and come back. THAT ISN'T A QUESTION I WOULD THINK TO ASK.
The plumber sent to service our water heater and our toilet that had a clog and was running water helped us out immensely. They even got the remodeling job done for the plumbing in my mom's house. It was as simple as leaving a message to their hotline and the service was scheduled right away. We had an easy time communicating our concerns with SG1 Plumber and their quick response lead to action. My parents didn't need to wait that long to have their problematic plumbing fixed.
Sometimes a faucet leak can be stopped by replacing the rubber washer at the end of a faucet stem or cartridge. This is a more common repair on older fixtures when things were built to last and designed to be able to be maintained. Other times the whole stem or cartridge needs replacement or the bibb seat deeper back into the fixture needs replacement. That leads to matching up the right components and often times making a trip to the hardware store or plumbing supply house necessary due to the many varieties, makes and models of faucets. My advice is to make sure your Plumber has faucet repair kit on their truck before having them come out to assess the issue.