Water was POURING out of my backyard faucet. Turning off the water to the house was the only way to stop it. I called several other plumbers, who were too busy. Ben was able to come within 30 minutes. It was a pleasure doing business with him from start to finish. He was very knowledgeabe, courteous and professional. He explained everything thoroughly and even diagnosed another problem I didn't realize I had. Getting that fixed will prevent a much bigger problem and bill in the future. He understands and cares about the big picture, not just one issue, and not just the money. He's prompt, professional, honest, caring, kind, knowedgeable and totally worth 5 stars.
My anxiety level always rises when I get a call after 11pm. Worst case scenario: a family emergency or a sewer backup. When it’s raining hard, guess which one it is? After a couple of nasty nighttime backups, it was time to face reality and get the seweroscopy. The rooter guys put the camera down and discovered a sewer belly, or dip in the sewer line where crap collects; time to replace at least 20′ of our ancient clay main sewer line. We selected 3 firms from Consumers Checkbook to estimate the…
I had Mr. Rooter come out in 2015 and replace a faucet on the exterior of my house. Pierce County requires outside faucets to have to have the anti-siphon faucet. Scott the gentleman that did the repair not only grossly overcharged me for the service, but used the wrong valve. So the next year 2016 it started leaking again and I called and this time Wayne came out and you could see he was obviously frustrated over the poor workmanship from the previous repairperson. He replaced it with the correct valve, only to have it start leaking as well. Unfortunately May 2017, I ended up in the Harrison Medical Center with a ruptured gallbladder and additional medical issue, and forgot to call them with the news that second replacement valve was leaking. So yesterday I called and spoke with a lady at the office, explained the situation, and she said they would come fix it with no problems, seeing as my medical situation. SO, Ben shows up at 5:00 or a little before and informs me it is out of warranty and it would be almost $400 to replace the defective valve. Two valves both around $400 each, and I kid you not it literally takes 10 minutes to do the job as everything is easy access. Mr. Rooter you are not only no sympathetic to a persons situation, but you are running a total scam. I understand the jobs are more than likely averaged out....but you should charge by the job, not the average. As I know the gentleman is a professional, but does not deserve to make $300 off me for a 10 minute job and I am estimating $50 or $60 for the valve at your cost. So the repairperson knew I was mad, and frustrated so he call his boss Jonathan, and their "fair" offer was half price. You as a company are ripping people off. Especially the ones that live paycheck to paycheck and are disabled. I cannot even fathom the elderly whom are a fixed income and something major happens. Now here is the kicker, we use you as out plumbing company for our apartments in Seattle....Well not anymore. Folks I suggest you call around and shop around and do not use these folks.
“This is the place to go for plumbing problems. We had a water supply line break under the concrete path, and Victor fixed it for us. The work they do is the best by far. We’ve had them repair a few things around the house, and they always do a great job and do it right the first time. In our case, they had a boring machine that put a new pipeline underground and didn’t have to dig up the yard. That in itself was worth it. They are fair and took care of all the details like permits if needed, and if anything else was needed, they took care of it. I’d recommend them for any of your plumbing needs.”

My called them because my sewer was backed up. They came out and couldn’t clear it by rooting it (Which was successfully done by 2 previous companies in the past 5 years). He told me it would cost $595 (Outrageous). But that money would go towards trying to Water Jetting. $1000. Of course that didn’t work. Then I was told that money would go towards installing a clean out. $4500. After all was said and done they left a large hole in my front yard. Charged me for the first 2 procedures ($595 & $1000) and the $4500. Plus another $1200 that was added to the invoice unknown to us. So they want to charge us $7000 for a job that should of been done for around $250 if they were honest. I highly recommend NOT using Mr. Rooter Plumbing. Save yourself a lot of money and stress.
I think it is rather rude and a bit dishonest for people to not divulge their total fees upfront, an of course we should know to ask. But the normal person wouldn't know the questions to ask until they are burnt once like this, and then there still could be costs for walking up stairs or charge another service call if they need to go somewhere to use the bathroom and come back. THAT ISN'T A QUESTION I WOULD THINK TO ASK.
At Rocket Rooter Plumbing, LLC, we are proud to be the preeminent septic tank pumping company in Lake County. Our highly experienced and skilled professionals can care for your septic system at all stages of its service life. We can install, repair, pump, clean, and replace your septic tank for you. With our help, you can always rest assured knowing that your septic system is properly cared for.
10/10/2017 Thank you for your feedback, without it we cannot continue to grow and improve.  At Mr. Rooter… Thank you for your feedback, without it we cannot continue to grow and improve.  At Mr. Rooter Plumbing we strive for 100% customer satisfaction. We would like to look into this a little bit more and if possible would like to get the service address location so we can rectify the situation.  You can email us at [email protected] We look forward to hearing from you soon in regards to this matter. Read more
 CON'T FROM COMMENTS EARLIER.  However,  the  installation took less than 3/4/ hour and was a basic regulator with no other function.  Looking up the price afterwards, invoice did not list type or price, it appears that it would have cost me around $60 for the regulator and another $15 or so for the additional supplies necessary to install it and it was really a rather simple job with easy access.    Given that, it seems that $300 for less that  an hours worth of on site work,  company says it does not include commute time in its prices, is a little high.  While flat rate quotes are nice, they must take into consideration situations where the work load differs depending on the circumstances.  Therefore, unless you are at the upper end of the harder work needed than the average job. it can be argued that my estimated price of $300 for labor was more than a little high.  Maybe I am wrong since I have not used their services for years and  am not knowledgeable of the costs of equipment and professional labor today.  
B&L Plumbing Service, Inc. offers a variety of residential and commercial plumbing services in the Kansas City metro area. We are a family owned and operated business and have been satisfying our customers since 1998. At B&L Plumbing, we go above and beyond to take care of our customers and are always ready to take care of any problem that you may have with your plumbing systems. We know your time is valuable. That is why when you call, we will arrive when you need us with a skilled service technician and a well stocked truck ready to troubleshoot, and repair your plumbing problem on the spot.
With experience and expertise, your local plumbers will be able to inspect your plumbing repairs and fixtures and identify where any problems may have originated. With the right tools on hand, they’ll be able to fix the problem, right there and then. If your water heater has triggered a full-blown flood, they’ll know exactly how and where to shut off the water supply. Should the flood be the result of a burst pipe, they’ll be able to change it before it can do any additional damage. Expert, cheap, and local plumbers know a lot about their craft that we do not, and the Handy platform gives you the opportunity to book them and benefit from their knowledge and ability.
Just like getting a regular oil change for your car or truck, your home's pipes and water system also need regular maintenance and check-ups to ensure they're running right. This is why plumbers also offer upkeep services to test your entire plumbing system on a monthly or biannual basis to catch any issues with your pipes before they become an emergency.
I had 207 Plumbing come to fix a leak in my ceiling.  It's a terrible, terrible company to do business with.  He came and fixed a broken pipe in the ceiling, and I asked him to check the rest of the pipe to make sure that nothing else was broken, he said everything was OK and charged me $219.00 for 45 minutes and left.  Never cleaned up his mess.  I went to clean up the mess after he left and found there was more damage to the pipe.  I called him to come back, which he did.  He looked at the water coming down from the ceiling, into a light fixture and said he had another job to go to and couldn't come back until next week.  He also wanted to charge me $350.00 to come back.  I told him that was too much and he said he would make an exception and only charge me $219.00.  Now I have major damage done to the ceiling, the light fixture and the floor.  All of this could have been prevented if he had stayed and fixed the problem.  I will NOT hire him again.

Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file. For $10K I have an allegedly fixed sewer and some paperwork from the city... However, I cannot recommend this company's customer service.
Also known as a drain auger, a drain snake is a coiled device around ¼-inch thick. To use a drain snake, put the end into the entrance of the drain. Turn the handle to force the snake deeper, using extra pressure to force it through the bend in the pipe. Keep turning until the snake hits the clog, then either pull the snake and remove the obstruction or force it through. Once the snake is out of the drain, run the water on full blast for a few minutes to ensure the obstruction is completely removed.
I was in Chicago helping my father move. His house was on the market and we were in a rush to sell and close on the house. The day of the open house the water heater started leaking all over the basement. We called and were pleasantly surprised to get one of the owners on the phone. Bob assured us they would be out fast. They got there a hour before the open house, had the basement dried out, and the water heater replaced before the first real estate agent walked through the door. Great job!

We offer thorough drain cleaning service that completely cleans out your residential or commercial plumbing system. Although there are some superficial drain clogs that you can clear out yourself, most clogged and blocked drains require the work of a professional in order to solve issues with long-term solutions. DIY chemicals are toxic, eat away at your pipes, and rarely solve the real problems. We use eco-safe chemicals that completely clean the inside walls of your pipes and completely get rid of all material-gathering blockage. We clear out all drains in kitchens, bathrooms, tubs, showers, floor drains and other drains.

toilets work off of siphon.more correctly it's the timely transfer of water from the tank to the bowl through the ports that starts the siphon and carrys the solids and water downstream,thus completing a flush.i also live in florida and due to lots of hard water everywhere can tell you that most likely the toilets are full of deposits and need to be replaced or are of poor quality.all of the toilets from home depot are trash i would suggest getting one from the factory or from a plumbing supply house.DO NOT GET A 1.28gpf...1.6gpf is still legal
toilets work off of siphon.more correctly it's the timely transfer of water from the tank to the bowl through the ports that starts the siphon and carrys the solids and water downstream,thus completing a flush.i also live in florida and due to lots of hard water everywhere can tell you that most likely the toilets are full of deposits and need to be replaced or are of poor quality.all of the toilets from home depot are trash i would suggest getting one from the factory or from a plumbing supply house.DO NOT GET A 1.28gpf...1.6gpf is still legal
×