Rick’s Plumbing has been a mainstay within New Haven and Fairfield Counties since 1992. As a premier local plumbing service, we have been around for the community to complete any type of job – big or small. We only hire skilled professional plumbers to complete each task for our customers, ensuring the highest level of service is achieved within the shortest time possible. Whether you are looking for plumbing service or heating service, we’ve got you covered.

I had a clogged main drain pipe. Mr. Rooter came out and unclogged it, but let me know it was going to clog again since all they could do was push through the clog, but not jet the main pipe since we didn't have a "clean out." We got a quote from Mr. Rooter, which seemed high (and was, based on after the fact research), but when the drain clogged a few days later we needed to get the system taken care of, and didn't have time to get other quotes (I tried, but couldn't get anyone else out that day for comparison).
We have a 110 year-old house with some original and some poorly renovated plumbing, so we need a reliable plumber, and Ben Schoy, owner and operator of Bayz Plumbing Service is the man. We have used Ben at least 5 times over the past few years, first when he was with Nachman, then Mallard, and now on his own. When he was working for others we always asked for him, but being on his own is the best. When we have had leaks, he was here within the hour or first thing the following day. He always responds. Not only does he get the job done expertly and on time, but when we needed a new fixture (sink faucet, shower system) we found that we could trust him to pick out the simplest, best looking, and reliable one on his own, a huge advantage for busy people. The previous review is right on - he is clean, neat, and completely professional, but at the same time friendly and personable. If you have a leak,chances are good that he will have replacement parts in his van, in spite of being solo. Hopefully we will never need another plumber.

You count on your evaporative cooler to reduce temperatures in your home by as much as 40 degrees. When your evaporative cooler stops working, you can end up with a hot home and a miserable family on your hands. Fortunately, our Denver plumbing service can come out and fix your evaporative cooler. Our skilled technicians can also provide maintenance and even winterize your evaporative cooler so it will be ready when spring rolls around. If you depend on an evaporative cooler to cool your Denver home, you also need to depend on JD’s Plumbing Service. Our technicians will make sure your home stays comfortable all spring and summer long.
The equipment used for sewer cleaning depends on the nature of the clog. A drain snake--also known as an augur--is usually the first line of defense, and is inserted directly into the pipe to clear blockages. For severe blockages, a device with a video camera can be put into the line to provide a view of the pipe's interior so that the cause of the problem can be properly diagnosed. In cases where the pipe has been blocked by grease buildup, a high-pressure water jet--also known as a hydrojet--can be used to clear the drain.
Like most other people here, I too had the misfortune of being forced to use Neighborhood Plumber due to my home warranty. My service man was Gary and he was very standoffish at first, thinking that I only had minor repairs - garbage disposal service, switching hot and cold faucets and a leaky tub faucet. For the record, he contacted America Home Shield while he was repairing my tub and said it took 30 minutes to reset the garbage disposal (2 minutes) and another 30 minutes to switch the hot and cold faucets (5 minutes) - I would never trust them to do my work again. Then Gary got real "chummy" when he saw an opportunity to make additional money.

Water was POURING out of my backyard faucet. Turning off the water to the house was the only way to stop it. I called several other plumbers, who were too busy. Ben was able to come within 30 minutes. It was a pleasure doing business with him from start to finish. He was very knowledgeabe, courteous and professional. He explained everything thoroughly and even diagnosed another problem I didn't realize I had. Getting that fixed will prevent a much bigger problem and bill in the future. He understands and cares about the big picture, not just one issue, and not just the money. He's prompt, professional, honest, caring, kind, knowedgeable and totally worth 5 stars.
Benjamin Franklin Plumbing Duncanville is the punctual plumber. We are part of a national network of conscientious, courteous, highly competent plumbing repair specialists. And while you’ll be seeing our trucks and hearing our radio ads coast-to-coast, all Benjamin Franklin Plumbing businesses are locally owned and operated by people who live in your community.
TLDR - My $75 American Home Warranty service turned into $200 of repairs when Gary ripped a leaky faucet from my wall and "discovered" that the pipe was misaligned. Like most other people here, I too had the misfortune of being forced to use Neighborhood Plumber due to my home warranty. My service man was Gary and he was very standoffish at first, thinking that I only had minor repairs - garbage disposal service, switching hot and cold faucets and a leaky tub faucet. For the record, he contacted America Home Shield while he was repairing my tub and said it took 30 minutes to reset the garbage disposal (2 minutes) and another 30 minutes to switch the hot and cold faucets (5 minutes) - I would never trust them to do my work again. Then Gary got real "chummy" when he saw an opportunity to make additional money. To "fix" my leaky tub faucet he "accidentally" ripped it from the wall which required him to first cut a hole into my newly painted bedroom and reattach a pipe. At this point he "discovered" that the pipe was off center and would require either breaking the tile in my bathroom which would cost me $125 or redirecting the pipes to the correct position, costing me $175 - neither of which would be covered by my warranty. You can see the second picture where he has enlarged the hole AND BURNED A SPOT ON MY WALL!!! Since I already didn't trust Gary, I called AHS to confirm that these would not be covered. While I am doing this, Gary is sitting there cursing at the people who made my house and trying to make me feel like he was on my side. "You really don't want to have pipe tension" "This is the first time in my 15 years that I have seen this" "90% of the time it is a simple fix" Since I am in for at least another $125 and I now don't have a working tub / a gaping hole and burn mark in my bedroom, I tell him to do it right and just repipe. At this point, he retracts (maybe seeing that it would be a lot more work for only $50) and says that we should really just break the tile. I just want the guy out of my house, so I give him the green light on the $125 fix. This "$125 job" takes AT MOST 2 minutes of him tapping away with a screw driver. Then, he asks me to help him move the pipe over with my bare hands while he uses the blow torch on the other side. I end up burning my hands and he fixes it in another 10 minutes. So $125 for 12 minutes - awesome. The cherry on top, is that throughout this whole experience Gary has asked for and used a TON of my household supplies. From the two towels (one of which you can see in the first picture) he used as drop cloths, the windex he used to not burn the wood with his torch, my wire hanger he bent to measure the space and all of the paper towels, tissues and toilet paper he wiped his hands with. I mean ALL of my other contractors brought their own supplies, how unprepared and unprofessional are these people??!! Finally, again trying to be chummy, he says that my upstairs toilet rocks a little and he would hate to see it break and spill sewage. While he can't fix it right now, he HIGHLY recommends that we get a single plumber as our go-to guy so that they can know the history of the home. Sorry Gary, you aren't going to be that guy.
We have had no issues with this sewer.  Adding a recommendation to the scope is not going to look good to a potential buyer.  We ask for the recommendation to be separated out from the bill.  Okay, they can do that.  But, the invoice still shows the reference to the recommendation.  We did not ask for a recommendation, just the scope.  The plumber seemed to understand but referred it to his supervisor.  The supervisor doesn't seem to understand.  All they appear to want is to attach this $5300 to somebody - either us or a potential buyer.  Did I mention that there are no problems with our sewer.  We merely want full disclosure and the buyer can go from there.  This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house.
They advertising 24/7 service, when I called on Sunday February 11 2018, I was told Sunday service was not available. I even called twice to be sure I heard the correct information. Again I was informed no service on Sunday. I mentioned their advertising said 24/7 service. I was told no service on Sunday. I asked what 24/7 meant and did not get an answer. I am Advantage Plan member but this made not difference. This is a complete waste of money. Don't buy the Advantage Plan. This company is a complete fraud.
Severe plumbing emergencies can cause a lot of collateral damage and result in high costs if not addressed immediately. For example, if your basement floods at 2:00 A.M., it’s vital that an emergency plumber visits right away to resolve the problem and prevent further water damage. Our technicians can arrive at your residence as soon as possible, bringing state-of-the-art equipment to address the situation, complete the job in a timely and efficient manner, and get your household plumbing systems back to normal quickly.
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