Hi Kenneth, We would be happy to get you connected with a pro for your project. You can submit a service request on our website: http://www.homeadvisor.com/, or browse reviews for local water heater pros here: http://www.homeadvisor.com/c.html. We can also have a project advisor reach out to assist you if you send your contact information to [email protected] –HASupport
Taking a personalized approach to every job, we meet your specific requirements, address your concerns, and complete all work quickly.  Browse our comprehensive list of services, give us a call for more information at 208-955-8533, and take advantage of superior customer service.  At Master Rooter Plumbing, we make sure you never need to go anywhere else.  We Have It All!
Our preschool was in a bind with a clogged toilet and our typical plumber was busy so we took a chance with mr. rooter. They charged us 3 times what we typically pay, screwed the toilet bolts too tight and broke the flange but didn't notice at the time. For a month, we had a slow leak that finally became apparent and when we asked them to come back out, they admitted that the last technician broke the flange but "now this was a bigger problem that will need the floor torn up to fix, would you like a quote to fix it?" No thank you, I would not like an overpriced estimate to fix the mistake you previously made. Somehow, O'neil plumbing pulled through again without tearing the floor up to fix this mistake made by Mr. Rooter. Never again
Also known as a drain auger, a drain snake is a coiled device around ¼-inch thick. To use a drain snake, put the end into the entrance of the drain. Turn the handle to force the snake deeper, using extra pressure to force it through the bend in the pipe. Keep turning until the snake hits the clog, then either pull the snake and remove the obstruction or force it through. Once the snake is out of the drain, run the water on full blast for a few minutes to ensure the obstruction is completely removed.
My parents are in their middle eightys and my mother is at home with cancer. They live in SaintAugustine Florida.My problem is their two toilets will not flush all the way down the drain. I. have been down there twice to help them but I cannot drive 1200 miles each time they have a problem.So for now I would like to know what I can translate to my father over the phone to remedy this situation. Thank you very much Ray Dupuis.

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Never fear, Benjamin Franklin Plumbing Duncanville is here for you. No matter what your emergency plumbing needs may be, our Duncanville plumbers are trained to swiftly and efficiently handle a wide variety of emergency plumbing repairs. Don’t hesitate to pick up the phone if you feel that you have an emergency plumbing situation on your hands. We’ll be waiting to come to the rescue.

Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file. For $10K I have an allegedly fixed sewer and some paperwork from the city... However, I cannot recommend this company's customer service.


It was a bad experience with Mr. Rooter Plumbing of Las Vegas. Over the phone, I was quoted $79 to fix a clogged kitchen sink. The plumber was scheduled to arrive between 3-5pm so I took off work two hours early. Kenneth arrived at the door at 4:30pm and the price switched to $225 which was a total rip off. I told the plumber I was not happy but he didn't seem to care. He said "go ahead and write a bad review" so here it is. Needless to say I will never use nor recommend Mr. Rooter.
"Michael completed an emergency repair for us on a Sunday night-- I wasn't having any luck finding plumbers that could handle an emergency repair. We had a constant stream of water coming out of our main water valve shut off in the house. We couldn't find the outside turn off valve- so we were in trouble. He came out right away, showed us how to turn off the main line into the house (we could find the box, but not the valve to turn off) and then repaired the inside valve. Costs were very reasonable for a Sunday night emergency call. We'll be installing a tankless water heater soon and he will get our business! Highly recommend!!"
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