TLDR - My $75 American Home Warranty service turned into $200 of repairs when Gary ripped a leaky faucet from my wall and "discovered" that the pipe was misaligned. Like most other people here, I too had the misfortune of being forced to use Neighborhood Plumber due to my home warranty. My service man was Gary and he was very standoffish at first, thinking that I only had minor repairs - garbage disposal service, switching hot and cold faucets and a leaky tub faucet. For the record, he contacted America Home Shield while he was repairing my tub and said it took 30 minutes to reset the garbage disposal (2 minutes) and another 30 minutes to switch the hot and cold faucets (5 minutes) - I would never trust them to do my work again. Then Gary got real "chummy" when he saw an opportunity to make additional money. To "fix" my leaky tub faucet he "accidentally" ripped it from the wall which required him to first cut a hole into my newly painted bedroom and reattach a pipe. At this point he "discovered" that the pipe was off center and would require either breaking the tile in my bathroom which would cost me $125 or redirecting the pipes to the correct position, costing me $175 - neither of which would be covered by my warranty. You can see the second picture where he has enlarged the hole AND BURNED A SPOT ON MY WALL!!! Since I already didn't trust Gary, I called AHS to confirm that these would not be covered. While I am doing this, Gary is sitting there cursing at the people who made my house and trying to make me feel like he was on my side. "You really don't want to have pipe tension" "This is the first time in my 15 years that I have seen this" "90% of the time it is a simple fix" Since I am in for at least another $125 and I now don't have a working tub / a gaping hole and burn mark in my bedroom, I tell him to do it right and just repipe. At this point, he retracts (maybe seeing that it would be a lot more work for only $50) and says that we should really just break the tile. I just want the guy out of my house, so I give him the green light on the $125 fix. This "$125 job" takes AT MOST 2 minutes of him tapping away with a screw driver. Then, he asks me to help him move the pipe over with my bare hands while he uses the blow torch on the other side. I end up burning my hands and he fixes it in another 10 minutes. So $125 for 12 minutes - awesome. The cherry on top, is that throughout this whole experience Gary has asked for and used a TON of my household supplies. From the two towels (one of which you can see in the first picture) he used as drop cloths, the windex he used to not burn the wood with his torch, my wire hanger he bent to measure the space and all of the paper towels, tissues and toilet paper he wiped his hands with. I mean ALL of my other contractors brought their own supplies, how unprepared and unprofessional are these people??!! Finally, again trying to be chummy, he says that my upstairs toilet rocks a little and he would hate to see it break and spill sewage. While he can't fix it right now, he HIGHLY recommends that we get a single plumber as our go-to guy so that they can know the history of the home. Sorry Gary, you aren't going to be that guy.
“Don’t assume that every Mr. Fix-it advertising his services in the local Pennysaver or on Craigslist is a licensed plumber,” says one New York plumber. There is no national standard for issuing licenses. Some plumbers are licensed by the state, others by the counties they work in. Check with your local city hall or chamber of commerce. They should be able to direct you to the appropriate source for a list of licensed plumbers in your area.
At Rocket Rooter Plumbing, LLC, we are proud to be the preeminent septic tank pumping company in Lake County. Our highly experienced and skilled professionals can care for your septic system at all stages of its service life. We can install, repair, pump, clean, and replace your septic tank for you. With our help, you can always rest assured knowing that your septic system is properly cared for.
This is the third time I have called upon Master Rooter. The previous two experiences were around 2 years ago, Frank (master plumber) came to the house assessed the situation and repaired it within a timely manner. I say timely, considering what he was up against, with rust and residue cemented around my 30 year old pipes. He went over and beyond to complete the task correctly and kept an upbeat attitude about it. He was honest and informative. And because of this, there was no question when I was in need of plumbing maintenance today as to who I would call. Frank arrived with a smile and ready to work. Plumbing maintenance is no easy task, especially in old homes. Frank immediately found the problem behind the walls and went out of his way to keep the repair at a reasonable cost. There is no question as to who I will call on next time. Frank has proven himself to be honest, thoughtful and willing to educate the customer. His character and work ethic are a testament to the company that he works for. I highly recommend Master Rooter Plumbing. Thank you Frank!
You count on your evaporative cooler to reduce temperatures in your home by as much as 40 degrees. When your evaporative cooler stops working, you can end up with a hot home and a miserable family on your hands. Fortunately, our Denver plumbing service can come out and fix your evaporative cooler. Our skilled technicians can also provide maintenance and even winterize your evaporative cooler so it will be ready when spring rolls around. If you depend on an evaporative cooler to cool your Denver home, you also need to depend on JD’s Plumbing Service. Our technicians will make sure your home stays comfortable all spring and summer long.
Plumbing professionals on the Handy platform offer permanent solutions to plumbing problems, saving you time and money. With their experience and expertise, they'll be able to protect you against a range of hazards, such as exposure to foul water and even flooding. Often, these hazards are caused by an unqualified homeowner, thinking they can tinker their way to success. Using a professional and local plumber, you don't need to run those risks. However, Handy isn't just for the big jobs—you can book a cheap plumber for work of any size. Whether you need a clogged drain dealt with or a full-scale water heater installation, booking local plumbing services through Handy ensures that the job is done right the first time.
“Don’t go to the Yellow Pages to find a plumber,” says Berkey’s Bill Stevens. “It’s like guessing lottery numbers. Anyone can make an appealing ad, but that doesn’t mean they are legitimate. In this industry, it’s easy for a plumber who develops a poor reputation to advertise under a different name. They come and go.” Even searching for someone online may end up being a scam using fake reviews. Instead, look for a plumber who is well-established in your community. Check the Better Business Bureau and read customer reviews at sites such as HomeAdvisor, Angie’s List, or Citysearch. Local contractors or plumbing fixture stores can also refer you to a quality plumber, according to Grady Daniel, who owns a plumbing company in Austin, Texas. “Most of these firms won’t work with bad plumbers.” Or simply ask your neighbors for a referral. A trusted plumber that consistently delivers quality service does not remain a secret for very long.
We are members of St. Gertrude's Parish and we experienced a sewer back up in our basement. I saw BEST Plumbing listed in the bulletin and I decided to give you a try. The appointment was made between 2:00pm and 4:00pm. I received a call from our plumber at approximately 1:30pm that he was in route to our house. BEST Plumbing cleared roots out of our sewer line and operated a camera in the sewer line. They discovered a riser installed improperly, which was broken at the lateral connection. BEST Plumbing made proper repairs, placed sand and backfilled the area. Our plumber was extremely courteous, helpful, and very professional throughout the entire process. We will be BEST Plumbing's biggest fans and appreciate the service. St. Gertrude's Parish
Even the smallest issues with your heating or air conditioning can quickly become an emergency. If your furnace is failing to produce heat, or your air conditioner is blowing hot air, call the air conditioning and heating repair company that you can trust. With emergency service available 24/7 by our trusted technicians, keeping reliable cooling and heating is easy all year long.
Called Mr. Rooter on 11 Dec to request technician to unclog our drain. Technician arrived I explained the kitchen sink, dishwasher and washing machine would not drain and had standing water. He quoted me 200.00 to unclog and I agreed. After about 15 minutes he provided me an update stating that I had a broken pipe under my house. I asked for a quote and he came back with 10,700. Since I was in the middle of planning my Mother's funeral and had company on the way I explained that a temporary fix would have to work for now and I would get back with him later on the broken pipe. I paid him 200.00 and he left. The sink had drained, but the dishwasher and washing machine still had standing water. I turned the sink on and it would not drain.
Your plumbing service call will begin with a thorough examination of the trouble; then our technician will spend time explaining the problem and outlining your repair options. Our experts will help you evaluate your choices and make the one that’s right for you. We offer you an in-depth review of products and repair techniques so you can make informed decisions on your plumbing needs.
Thank you for taking the time to review Mr. Rooter Plumbing. We apologize you are not satisfied with the service you received and we will make sure that a manager reaches out to you within the next 1-2 business days to discuss the concerns you have. We sincerely hope that together we can figure out a better solution in the future, to achieve 100% customer satisfaction.
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Hydrojet drain cleaning is a method used to clear sewer lines and drains. With hydrojet drain cleaning, a hose is used to direct a pressurized stream of water into the pipe. This works to clear all clogs, removing any hair, grease, minerals, or other debris that may have accumulated within the pipe. This method of drain cleaning is quick, effective, and safe for the environment.
JAG PLUMBING PRODUCTS is very pleased to partner JAG PLUMBING PRODUCTS is very pleased to partner with BRIGGS Plumbing Products USA to act as the direct distributor of the prestigious BRIGGS and Sayco Brand line of Repair Parts. This 2-pack of Toilet tank flappers are the exact replacement required to fix your BRIGGS Toilet. JAG PLUMBING PRODUCTS strives ... More + Product Details Close
Call Rocket Rooter Plumbing, LLC, today if you need to hire a professionally licensed septic tank pumping and drain cleaning company in Lake County. Our courteous and polite staff would be happy to assist you in any way that we can. Our knowledgeable experts can answer any questions that you may have about our wide variety of services. We can schedule your appointment today.
Yesterday and today for the most part of my day's been frustrating I had 2 different plumbing companies who came in and they said it was not possible to do the repairs through the warranty company needless to say I requested one more time a different company this time that dispatched neighborhood plumber. I was contacted by Gary upon his arrival I realized this gentleman been at my house before. I explain the situation and then he said OK, for a while I did not hear him say anything about half hour later he came up to me, he stated that it was done. to my surprise he proved me that it was really done! I have to state this this guy he knows what he's doing. I wish the other 2 Companies would have witnessed him doing the job, when they told me it was impossible. On the note I would like to state my thankfulness to Gary from neighborhood Plumber. He is the best!
If nothing inside the home was altered you should not be getting a smell. Personally I'm confused as to why the repair person would have left the original line there and ran another one through a new hole. I would have pulled the old line up, ran the new line (in PVC) and used the same hole in the septic tank instead of creating a new one. Did he seal up the hole in the tank from the old line?
If you’re experiencing an issue with a toilet, drain, pipe, water heater, or septic system, contact Master Rooter Plumbing for reliable plumbing repair. Our emergency plumbers are available 24/7. Our staff is highly trained with extensive product knowledge. We’ll arrive promptly with the latest repair equipment, and never leave a messy work-site. Contact us for emergency plumbing repair in Boise, Eagle, Kuna, Meridian, Nampa, Caldwell, Twin Falls & Burley, ID, or to schedule maintenance.
A representative came to my home because of sewer problem. He told me they don't do septic tanks and that's the problem then tried to charge me $498 for a visit which took only one hour. He only ran the line, but was unable to fix the problem. After I threaten to report them to the Better Business Council, he reduced the fee to $198. Then, he told me to get a membership which we be $298 and I can get 15% off next service. He then told me to call him after the septic company cleans the tank and he will run a jetser for $950, but he would give me a $15 discount.
*Offer valid for one cable drain cleaning per household. Offer not available during holiday hours. Services must be scheduled during normal business hours (Monday – Sunday, 7am – 5pm). Accessible cleanout required. Offer applies to cable service only and excludes toilet auger or Scour Jet® drain services. Not valid on rain or storm drains. Additional services may be purchased at additional cost. Price of additional services will vary depending upon scope of work. Free estimates are provided prior to initiating work. Valid for residential customers only at participating ARS® Network locations. Not valid with any other offers, discounts or prior sales. Coupon required at time of service. Void where prohibited. No cash value. Offer expires 11/30/2018.
Don’t flush floss, tampons, or even so-called “flushable” wipes. They don’t break down like toilet paper does and can come back to haunt you later. “Toilets are more water-efficient now than they were 20 years ago, so there sometimes isn’t enough volume in the flush to force debris down,” says Marcin Wroblewski, president of ExpressRooter Plumbing in Toronto. “An object will get lodged in the trap and cause blockage when waste builds up days later.”
Neighborhood Plumber & Rooter is awesome! I had a leaking water heater and submitted a claim to my home warranty service in the morning. A few hours later, Gary called and said he was in the area and could come by, but I was already at work. We made a tentative plan for him to come by in the afternoon if his schedule permitted, which fortunately it did. He was able to fix the problem with no issues. What impressed me most was Gary's professionalism and friendliness. I felt like he went out of his way to accommodate us even under short notice. He is the definition of customer service and I think I've found our go to plumber. If you're looking for friendly and honest service, make sure you give Gary at Neighborhood Plumber & Rooter a call. I even recommended him to our NextDoor community.