That’s why we go out of our way to perform the highest quality services possible, ensuring we handle the issue right the FIRST time. We guarantee all labor performed by Vegas Plumbing servicemen up to 30 days after a service, unless otherwise stated on the contract/invoice. However, we offer no guarantee on drain cleaning services, unless otherwise stated. We stand by our work, and only hire experienced professionals.
Most plumbers wont mess with the septic tank. We deal mostly with components inside the house. Did you have a vent pipe in the yard (often looks like a candy cane made of PVC) before the repair but not after? If all he did was replace the line it shouldn't cause a smell inside the house. All plumbing fixtures inside the house should have properly functioning traps. Those traps would create and maintain a water seal against the sewer gases. You should have at least one vent through the roof to equalize pressures within the drainage system. This prevents positive pressures within the system (caused by fixtures discharging into the lines, ie toilet flush) from pushing gas out through the traps, and negative pressures (the waste in line will pull air behind it like your finger over the end of a straw) from sucking water out of the traps.
I had another lady who said she wanted to run to the grocery store to get some coffee to make for me and my guys while we were installing her new kitchen. She said she was just gonna run to the store and asked if we wouldn’t mind keeping an eye out for her one-year-old daughter who was sleeping at the time. We said fine, but she ended up not returning until four hours later. The kid was screaming her head off and we didn’t know what to do. We tried holding her. We didn’t know if she was hungry or what to feed her. She just kept crying.
I am in town to help my sister who just had a heart valve replaced and was returning home. She needed a plumber to fix her shower, cold water only, no hot. After days of calling around I found Mr. Rooter. They were able to send people, Dale and Dennis, out right away. They were great!!! Informed me of what was going on, gave a fair estimate in spite of some additional problems kept to it and took care of the problem. They were nice, personable, left everything clean and were downright professional. Use them!!!!!
I was in Chicago helping my father move. His house was on the market and we were in a rush to sell and close on the house. The day of the open house the water heater started leaking all over the basement. We called and were pleasantly surprised to get one of the owners on the phone. Bob assured us they would be out fast. They got there a hour before the open house, had the basement dried out, and the water heater replaced before the first real estate agent walked through the door. Great job!
I had sewer back up problem and called Mr. Rooter on Sunday. One George arrived at scheduled time. Explained about snaking and hydro jetting. Scheduled service for Monday noon as it was already dark. George called and came ahead of schedule at around 10.40AM. Tried Hydro-jetting as well as snaking. Removed lots and lots of roots, but still could not open up the drain. His supervisor came and located the blockage which was very close to the city sewer line. Actually, the sewer line belongs to the county and he was not able to give an accurate estimate until he calls the county office and finds out their regulations etc. But, he did mention that couple of large trees need to be cut down, need to dig down and replace the broken (not sure how it was concluded, experience may be - will give him benefit of doubt) clay pipes with PVC and the cost will easily run upwards of 10K!!