Started to install a toilet tank repair kit on a Saturday morning but ran into trouble with trying to remove rusted bolts. Called Mr. Rooter and had to pay $100 upfront to have a tech come to the house. Told me it would cost $700 dollars to fix the toilet. I didn't want to lose the first $100 so I agreed. He used the repair kit I bought at Home Depot, didn't subtract the cost from the bill, and they email you the receipt which is not itemized. Came home Tuesday and the toilet was leaking from the bolts that hold the tank to the bowl. Called at 2 PM and no return call the rest of the day. Called again at 4 AM Wednesday morning and waiting for someone to come back and fix it. Wish I had read the reviews here before I called them.

Benjamin is the best!  Our water heater just up and quit last week; after a quick Yelp! search we saw he was based in our town of Hercules, and he had a 5-star rating.  We now know why.  After a quick consult, he determined our heater was on warranty and advised us how to deal with the manufacturer for a free part replacement.  The part arrived a day later and we scheduled the repair, which took less than an hour.  The entire team at Bayz plumbing was courteous, professional, and on-time to the minute. The bill was exactly what they quoted us originally and everything is working great.  We can't recommend this crew enough for residential plumbing matters.
For solutions to all your plumbing problems, big or small, look no further than ARS®/Rescue Rooter®. Whether it’s a simple fix like repairing a leaky faucet or something more extensive like installing a brand new high-efficiency water heater—or even responding to a plumbing emergency—your local plumbing expert will provide prompt attention, up-front estimates, and quality service. Professional and experienced, our On-Time Plumbers® are always at your service.
My anxiety level always rises when I get a call after 11pm. Worst case scenario: a family emergency or a sewer backup. When it’s raining hard, guess which one it is? After a couple of nasty nighttime backups, it was time to face reality and get the seweroscopy. The rooter guys put the camera down and discovered a sewer belly, or dip in the sewer line where crap collects; time to replace at least 20′ of our ancient clay main sewer line. We selected 3 firms from Consumers Checkbook to estimate the…
Benjamin is the best!  Our water heater just up and quit last week; after a quick Yelp! search we saw he was based in our town of Hercules, and he had a 5-star rating.  We now know why.  After a quick consult, he determined our heater was on warranty and advised us how to deal with the manufacturer for a free part replacement.  The part arrived a day later and we scheduled the repair, which took less than an hour.  The entire team at Bayz plumbing was courteous, professional, and on-time to the minute. The bill was exactly what they quoted us originally and everything is working great.  We can't recommend this crew enough for residential plumbing matters.
Leaks don't go away. They simply turn into bigger leaks. The difference between a small leak and a large leak is how much damage it does to your home or business. If you observe a leak in your faucet, tub, pipes or even connections with your dishwasher or other appliances, call us right away in order to avoid needles flooding. Most leaks generally need a simple re-piping or a seal replacement. In some cases we may have to repair a tear. But no matter what the nature of the repair is, we'll fix it fast.

Thank you for taking the time to review Mr. Rooter Plumbing. We apologize you are not satisfied with the service you received and we will make sure that a manager reaches out to you within the next 1-2 business days to discuss the concerns you have.  We sincerely hope that together we can figure out a better solution in the future, to achieve 100% customer satisfaction.


Local plumbers on the Handy platform have experience in fixing all the common (and uncommon) plumbing problems that plague homes. Whether you’ve got a water heater leaking, a clogged toilet, or a blocked drain, chances are that your plumber will have seen and dealt with a similar job before. When you use the Handy app or website, you’ll be connected to experienced plumbers who’ll know exactly what to do, no matter how big or small the job might be.

When something goes wrong with your plumbing system, speed is essential. The faster you address the problem, the better off you and your wallet will be. Water can quickly cause thousands of dollars in damage. Leaks can soak floors, ceilings and foundations, causing rot and mold that may make your home uninhabitable. Get a direct quote from a professional plumber.  Continue Reading
When a plumbing emergency happens, a plumber must be contacted immediately to help sort of the problem. A plumber who goes to a house that has a major water leak can turn off the water to help stop the home from being damaged further. This gives the homeowner a chance to begin cleaning up while the plumber gets to work handling the leak and getting the water turned back on. Any time when the home is being flooded, it is best for an emergency plumber to be called immediately.
"We just moved to a new house and Luke did an amazing job installing our home entertainment system. We thought we had a simple TV mounting project, but Luke was able to connect all our equipment (some of which was a bit outdated) so we have one seamless audio/visual system. Plus he was able to fix some errors that Comcast had made and willing to jump in and work on a few other small projects I needed done before the holidays. His price was reasonable and in the week since he performed the work I've had 2 people knowledgeble in contracting or wiring compliment the quality of his work."
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