Our preschool was in a bind with a clogged toilet and our typical plumber was busy so we took a chance with mr. rooter. They charged us 3 times what we typically pay, screwed the toilet bolts too tight and broke the flange but didn't notice at the time. For a month, we had a slow leak that finally became apparent and when we asked them to come back out, they admitted that the last technician broke the flange but "now this was a bigger problem that will need the floor torn up to fix, would you like a quote to fix it?" No thank you, I would not like an overpriced estimate to fix the mistake you previously made. Somehow, O'neil plumbing pulled through again without tearing the floor up to fix this mistake made by Mr. Rooter. Never again

This is an updated review.  I am still giving 5 stars for the service I received, but I was not able to get a contractors license number from them (it's not on website or invoice) and do not find them when I search the License Board website.  I had planned on having them bid two larger jobs I have coming up, but without knowing if they are licensed and insured, i would not be able to do that. I emailed them for that information a week ago and have not yet received a response.  This does not, however, in any way change the initial service and good work I received from Jaime.  If I get the information I need, I will update my review and will have them bid my jobs.
plumbers must be asked directly what they charge hourly and if that is in addition to a service charge. The two are separate and I think they have gotten away with outrageous charges because of the potential of water damaging homeowner structures.   I had a plumber (not Home advisor) come and replace a part in my kitchen sink that was under warranty---the spray nozzle had been leaking...He charged me $85.00 for 15 minutes of work and I will never use Mr King again. 
You can count on our analysis of your home’s plumbing, air conditioning & electrical problems as well as our recommendations for installation, and maintenance. We provide state-of-the-art equipment, so all jobs are performed professionally and efficiently. To schedule an appointment with some of the best Houston area plumbers, electricians or air conditioning repair and installation experts, call 713-766-3605713-766-3605.
When water doesn’t stay where it’s supposed to, our Duncanville water damage restoration crews are at-the-ready to handle flooded basements, broken pipes, overflowing tubs and toilets, heavy rains, sewer line backups and other water issues. Roto-Rooter’s IICRC certified water cleanup professionals are available 24 hours a day, 365 days a year and will respond quickly to minimize damage to your property.
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You can count on our analysis of your home’s plumbing, air conditioning & electrical problems as well as our recommendations for installation, and maintenance. We provide state-of-the-art equipment, so all jobs are performed professionally and efficiently. To schedule an appointment with some of the best Houston area plumbers, electricians or air conditioning repair and installation experts, call 713-766-3605713-766-3605.
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They came out to my house and I was explaining the situation and said he would have to snake the bathroom toilet, but it would be $ 653.00 just to remove it. I removed it in 3 minutes.  Then I showed him both clean traps,  And again I am removing a little bit a rock from around the clean traps outside.  I paid them for the work preformed and was to have them scope the line the next day , no show , no call. Boooo Bad Service . 2nd Time

Rooter Plumbing Company

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